Trex Says Newer Products Don’t Stain New model Trex decking with capped design don’t have staining problems like the older products do according to Trex. Upon calling Trex and submitting a warranty claim to have the material covered, Trex completely washed their hands of any responsibility and emailed some generic letter that it was installed improperly. The nails act as a spacer just like when you install tile. Trex Warranty Claims Information. Typically if you install Trex decking on a 45 degree angle you need 12″ o.c. Creation: Your claim has been started, but not all necessary information has been supplied to us. For more information, visit trex.com. During the 2020 third quarter, the Company recognized a charge of $6.5 million to the Trex Residential warranty reserve related to the legacy surface flaking issue that affected a portion of the products manufactured at the Nevada plant prior to 2007. Everybody knows color fades in the sun, but composite decking companies seem to be oblivious to how badly their products actually look when left out in the sun. Net income for the nine months of 2020 totaled $132 million, or $1.14 per diluted share, up 21.1% and 22.6%, respectively, compared to net income of $109 million, or $0.93 per diluted share, for the nine months of 2019. Yes ‐‐‐> For old style dimmer you have clip on connections. The statements in this press release regarding the Company's expected future performance and condition constitute "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Trex knew they had an issue with the fascia warping long before you filed a warranty claim. While great for driveways, wooden decks and siding, 1500 psi pressure washers will damage older decking, possibly voiding your warranty. We believe that the use of non-GAAP measures helps investors to gain a better understanding of our core operating results and future prospects, consistent with how management measures and forecasts the Company’s performance, especially when comparing such results to previous periods or forecasts. For our early generation composite decking (Trex Accents, Trex Origins, Trex Brasilia, Trex Profiles or Trex Contours), Trex does not recommend the use of a power washer. Although many homeowners still have older style decking. So Trex agreed to replace the defective decking but decided as a matter of ‘policy’ that they would only replace 113 of the 144 defective boards. WINCHESTER , Va.--(BUSINESS WIRE)--Nov. 2, 2020-- Every material in the construction trade can have a bad manufacturing run. Black spots and streaks, brown blobs & green junk that would NOT scrub off. SG&A was $28 million, or 12.1% of net sales, compared to $27.4 million, or 14.1% of net sales, in the prior period. Gross margin for Trex Residential Products and Trex Commercial Products was 37.4% and 24.4%, respectively. Trex was first mentioned on PissedConsumer on Jan 05, 2009 and since then this brand received 45 reviews.. Trex ranks 259 of 1882 in Construction and Repair category. A simple garden hose with a lower pressure fitting, coupled with detergent and a mop for tough spots, is your best bet for cleaning Trex deck. And this creates a secondary issue where some of the deck is in sunlight and some isn’t. Trex does not warrant or support the use of non-Trex transformers. Under normal circumstances the answer is No, Trex decking isn’t bouncy. or 12″ o.c. Trex Residential Products net sales increased 20% to $218 million with Trex Commercial Products contributing $13 million to net sales. You don’t have to think about it. We Update Weekly & It’s All Completely FREE. 540-542-6300, Lynn Morgen/Viktoriia NakhlaAdvisIRy Partners Because with a Trex deck you can’t sand or refinish the deck. Just install the fasteners and deck boards, your gaps will all be perfect. Trek Care. 140,374,926 shares issued and 115,785,673 and 116,481,442 shares outstanding at Net sales for the nine months of 2020 were $653 million, 12% above the $581 million reported for the comparable period in 2019. “Based on current visibility, we expect 2021 to deliver another year of strong double-digit sales growth. They not only look great because you don’t see the screws but they also set each gap perfectly. Project Built By* If this warranty is being registered by a contractor and would like information on our TrexPro program, please call us at 800-289-8739. “We installed Trex back in 2006-2008 not sure of exact date. But it certainly shows up and when it does the deck can become unusable. I could just go out and sweep most of the dirt off and hose most everything else. “As my dogs walked across the deck, it left paw prints, which I immediately tried to sweep and then simply hose off, without success. But they’re dedicated to constantly improving the product which means the decking their selling today is much better than what they offered in the past. Trex Overview. Net income for the 2020 third quarter was $43 million, or $0.37 per diluted share, representing increases of 2% and 3%, respectively, from net income of $42 million, or $0.36 per diluted share, in the 2019 third quarter. Chalk lines are typically used in construction to mark straight lines. Staining is a major problem with older model Trex decking and a huge issue with older composite decking products in general. My Trex Stories; All Ideas; Why Trex® Get an Estimate Discover Which Trex Fits Your Budget; Trex vs. the Competition; The Industry Leader; Eco-Friendly Decking; Planning Resources; FAQs; Deck Planning Basics; Design Considerations; Deck Starter Tool; Products. Absolutely free, once your Trek Bicycle is registered, Trek Bicycle Corporation provides each original retail purchaser of a Trek bicycle an amazing warranty against defects in materials and workmanship. Excessive bounce could become a problem in the future. We've got you covered. The express warranty set forth above supersedes any and all prior, contrary or additional warranties and … This damage results in a near complete deterioration of the decking boards surface. Again, it seems completely random when this happens, but it happens often enough that you should know about it. VERY unhappy with this product! The whole deck has tripping hazzards. EBITDA increased 5% to $61.5 million and EBITDA margin was 26.6%. If you can afford it, go with premium Trex decking. Use care when selecting fasteners so they do not cause any issues with the Trex RainEscape system. Trex truly is a fantastic decking product. Now having said all that and assuming your deck is framed properly, is Trex decking bouncy? During the 2020 third quarter, the Company recognized a charge of $6.5 million to the Trex Residential warranty reserve related to the legacy surface flaking issue that affected a portion of the products manufactured at the Nevada plant prior to 2007. It’s worth the money to avoid costly problems in the future. I live in the country. Bigger gaps allow for material to fall through and provide a place for water to drain but how big is big enough? That’s considering your installing perpendicular to the joists and not on an angle. But if you buy a home with an older Trex deck or you built one years ago, then keep this in mind. Sanding is not recommended for Trex decking products. EBITDA increased 23% to $188 million with EBITDA margin gaining 260 basis points to 28.8%. In fact that’s true of just about anything you buy. 1–800–BUY–TREX TREX® DECKLIGHTING™ Installation Instructions TDL-0518 General Information » Refer to www.trex.com for instructional videos on how to install Trex DeckLighting. ET. In addition to the financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), we use the non-GAAP financial measure of earnings before interest, income taxes, depreciation and amortization (EBITDA) EBITDA as a percentage of net sales, EBITDA margin, to assess performance. Although we take that with a grain of salt since all of our interactions with Trex have been very positive. Yes. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. With the premium grade Trex decking products, we’re confident you should get over the 25 year warranty period provided the decking is installed properly, the deck is built right, and it’s all well maintained. Once again these issues are much more common with Trex’s cheaper product lines. Creation: Your claim has been started, but not all necessary information has been supplied to us. All the nails are the same so the space will be even. Excessive fading is covered under the Trex warranty. —20% Residential Sales Growth Reflects Brand Leadership Amid Strong Secular Demand—, —Fourth Quarter Consolidated Sales Expected at $210 Million - $220 Million, Up 30% Year-on-Year at the Mid-Point—, —Strong Double-Digit Sales Growth Expected for Full Year 2021—, —Company Reinstates Share Buyback Program—, - Consolidated net sales increased 19% to $232 million, - Consolidated gross margin of 36.7%; excluding the warranty reserve charge, consolidated gross margin of 39.5%, - Consolidated diluted earnings per share of $0.37; excluding the warranty charge, diluted earnings per share of $0.41, - Consolidated EBITDA margin of 26.6%; excluding the warranty charge, consolidated EBITDA margin of 29.4%. Vary from model to model installation instructions by visiting: trex.com have Questions to installed... Excluding the warranty coverage by clicking on the surface that are actually an issue needles and other.! 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